Holiday Apartments, condominiums and villas for rent - Apartments, condominiums and villas

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MAINTENANCE SERVICE

Please note that pool and garden maintenance services will be carried out at least once a week, depending on the season. If you do not wish them to be carried out at certain times during the day, please let us know in advance.

RENTAL PRICE AND DEPOSIT

The periodic rent of the accommodation and the compulsory extras and chosen extras (legal stablished VAT included), shall be paid as follows:

- 10% of the above price shall be paid in advance as a deposit on the working day following the signing of the contract.

- The second payment of 65% (or 75% in the event that the 10% deposit has not been paid), is due 30 days prior to the start of the reservation date of the property.

- The third payment or the remaining 25% payment is due 7 days before the arrival of the tenant.

The price encloses “lodging services” as detail:

- Towels and linen exchange during the stay (once per week)
- Clean services during the stay (once per week) maximum 2 hours

Prior to arrival at the property, the tenant shall surrender a deposit in euros, in accordance with the provisions set forth in article 36 of the Spanish Urban Lease Act, in proportion to the period of the lease. This deposit shall be returned in between 7 to 14 days at the termination of the contract when the property has been duly checked by The Stay Elegance S.L.

All rental payments are to be made prior to the arrival of the tenant, taking into account the deadlines stipulated above. All compulsory or contracted extras and the deposit must be paid 7 days before the arrival of the tenant.

The tenant will only receive an original copy of the contract and a set of keys if the following conditions have been fulfilled:

* All rental payments and compulsory and chosen extras made within the stipulated term of the contract
* The deposit will be blocked on the credit card before the keys are handed over to the property

Should the tenant cancel the reservation there is a penalty that depends on the number of days remaining until the commencement of the rental period:

If the cancellation is made more than 2 months before the arrival date, a cancellation fee of 0% of the rental amount will be charged.
If the cancellation occurs between 1 month and 2 months before the arrival date, a penalty of 10% of the rental amount will be charged.
If the cancellation occurs between 7 days and 1 month before the arrival date, a penalty of 75% of the rental amount will be charged.
If the cancellation occurs less than 7 days before the arrival date, a penalty of 100% of the rental amount will be charged.

In case of NO SHOW, the tourist will lose 100% of the rental amount.

For this purpose, the tenant must give notice of cancellation in writing by any means requiring proof of receipt.

PRIVACY POLICY AND CLAUSES

The purpose of this declaration is to inform users of the general Privacy and Personal Data Protection Policy followed by The Stay Elegance S.L. This Privacy Policy may vary according to legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any form where personal data is collected, without prejudice to what is indicated in the "Privacy Clause" applicable to each specific form.

USE AND PROCESSING OF DATA

The Stay Elegance S.L. is fully aware of the use and treatment that must be given to the personal data that may be required or that may be obtained from users on its web pages in order to manage the services offered or to send them commercial communications of products or services that may be of interest to them.

DATA SECRECY AND SECURITY

The Stay Elegance S.L. undertakes to comply with its obligation of secrecy of personal data and its duty to keep it safe, and will adopt the necessary technical and organisational measures to guarantee the security of personal data and avoid its alteration, loss, unauthorised processing or access, taking into account the state of technology, in accordance with the provisions of the RLOPD. However, The Stay Elegance S.L. cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

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